Restart Windows after completing the troubleshooting process and check Audio sound working. This will detect and fix windows 10 audio sound problems. On the right-hand side look for and select Playing audio,. Click Update & Security then Troubleshoot,. Press Windows + I to open the Settings app,. Run the inbuilt playing Audio troubleshooting Tool that detects and fixes problems that prevent playing audio sound on Windows 10. 
On the Playback tab, select a device, then Set Default. type Sound in the search box, and then select Sound from the list of results. If you’re connecting to an audio device using USB or HDMI, you might need to set that device as the default. 
Make sure the latest Windows updates installed on your device, Or head over to settings, Update & security and click on check for updates button. Also make sure headphones not connected, as your speakers probably won’t work when headphones are plugged in. Check speaker volume levels, and try turning all the volume controls up. /_hero_2LW4043278-HP-Pavillion-Notebook-7-cc1e1201068044bf9da141e03a164e34.jpg "hp laptop sound low")
First of all check your speaker and headphone connections for loose cables or the wrong jack.
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